Offene Stellen bei La Marzocco Deutschland
home sales coordinator
About Us
In 1927, Giuseppe and Bruno Bambi founded the company La Marzocco in Florence, in the heart of Tuscany. In 1939, La Marzocco developed and patented the first espresso machine with a horizontal boiler, which is now considered the industry standard. This was the first in a series of innovations in espresso preparation. Since 1927, La Marzocco has combined a passion for tradition and precise craftsmanship with the pursuit of maximum reliability and design. Every machine that leaves the factory has been handcrafted on behalf of our customers. Over the years, La Marzocco has developed these values into a unique product that has become an integral part of the coffee world, but also of design boutiques, fine dining restaurants and coffee shops. Through our growing network, La Marzocco’s heart still beats for inspiration and evolution in the espresso industry and drives it to excellence.
As one of the worldwide subsidiaries, La Marzocco Germany has its headquarters near Stuttgart and an office and showroom in Berlin. You can visit our team at both locations and get to know us personally. Selected and specialised partner companies throughout Germany work closely with us in order to be able to offer all customers a better and faster service directly on site.
About the role
An exciting opportunity has arisen to join an energetic team in the La Marzocco German branch office.
We are looking for a HOME Sales Coordinator with excellent organizational skills, time-planning and great communication skills.
What You’ll Do
You will be responsibile for the following actitivities:
- Support for existing customers
- Acquisition of new customers
- Consultancy for B2C customers
- Arranging and preparing appointments with customers
- Coordination and support of sales activities
- Supporting the sales targets
- Presentation of new products
- Attending trade fairs and events
- Collaboration at events
- Product training for customers
- Supervision of showroom activities
- Maintenance of customer data
- Continuous further development and optimisation of internal processes in coordination with the Home Sales Manager
- Order processing
- Creating reports and analyses
- Reporting to management
Requirements:
Person Specification:
Overall, we are looking for someone who has/is:
- Degree or qualification in a business or marketing-related field
- previous experience in sales
- Ability to work in a team.
- Willingness to travel.
- Strong communication skills.
- Organisational talent.
- Analytical skills.
- Fluent in German and very good written and spoken English.
- Experience with MS Office programmes.
- Experience with SAP and/or Salesforce
What we offer:
- Flat hierarchies and a familiar corporate culture that values your contribution and offers prospects
- Varied and challenging activities with a lot of personal responsibility and creative freedom
- Flexible working hours and mobile working
- As part of an international group, we offer you many opportunities for further development
- Contribution to the company pension scheme
- Location: München
Other information:
La Marzocco is committed to best practices in Diversity, Equity and Inclusion. We encourage applications from all backgrounds, communities and industries and are committed to having a team that is made up of diverse skills, experiences, and abilities as we value the positive impact that difference has on our organization and actively encourage qualified applicants to submit their CV.
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Service Technician / Servicetechniker
An exciting opportunity has arisen to join the La Marzocco team! To strengthen our team, we are looking for an employee as a Service Technician for our location in Berlin.
We are searching for a person who’s enthusiastic about the technical aspect and with a special interest in how our products work.
Find out more about this opportunity: we are waiting for your application!
Please submit your application in English.
Your tasks:
- You are the contact person for our customers and help with service issues.
- You will carry out installations independently and show customers and partner companies the first steps on their machines.
- You look after warranty cases, including coordination and communication of service calls.
- You are part of a new service center where you will manage: customer service, invoicing & accounting, coordination of machine deliveries, spare parts stock, maintenance, and repairs.
- You will take on further installations, repairs, and technical service on home and commercial machines as required.
- You are also our internal contact person for technical questions relating to our product range
Your qualification:
- You have electrical engineering qualifications, e.g. qualified electrician (efk), qualified electrician for specified tasks (efkfft) or another electrical engineering qualification.
- Alternatively, you have completed training in a technical field so that you can quickly obtain the necessary certifications.
- Class B driving licence
- IT skills (expertise in working with Teams, Excel and experience in working with CRM software is a plus)
- You are strong in multitasking and solution-oriented
- Excellent customer service and communication skills
- Knowledge of coffee is an advantage
- Professional experience as a technician is an advantage
- German speaker
- English speaker
What we offer you:
- Flat hierarchies and a familiar corporate culture that values your contribution and offers prospects
- Varied and challenging activities with a lot of personal responsibility and creative freedom
- 40-hour week, 28 days holiday, flexitime account
- As part of an international group, we offer you many opportunities for further development
- Contribution to the company pension scheme
- Company events
- Employee benefits
- Type of position: Full-time, permanent position
At La Marzocco, we embrace differences in gender, age, ethnicity, race cultural background, disability, religion and sexual orientation. We believe that diversity and inclusion help us to attract, recruit, engage and retain of talented people whilst we are building an amazing workplace environment and positive culture.
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Servicetechniker
La Marzocco ist ein Hersteller hochwertiger Espressomaschinen und wurde 1927 von den Gebrüdern Bambi in Florenz gegründet.
Unsere Maschinen sind bekannt für Zuverlässigkeit, Langlebigkeit, Konsistenz auf höchstem Niveau und zeitlosem Design. In mittlerweile zwölf Ländern betreibt La Marzocco eigene Filialen – Deutschland ist eine davon.
Die Vertriebsgesellschaft von La Marzocco mit Hauptsitz in Markgröningen ist eine stark wachsende Firma mit 30 Mitarbeitern an verschiedenen Standorten in Deutschland.
Zur Verstärkung unseres Teams suchen wir für unseren Standort in Berlin zum nächstmöglichen Zeitpunkt einen Mitarbeiter (m/w/d) als Servicetechniker
Deine Aufgaben:
- Du bist Ansprechpartner/-in für unsere Kunden/-innen und hilfst bei Servicefragen
- Du führst eigenständig Installationen durch und zeigst Kunden/-innen und Partnerfirmen die ersten Schritte an ihren Maschinen.
- Du betreust Garantiefälle, einschließlich Koordination und Kommunikation von Service-Einsätzen
- Du bist Teil eines neuen Servicecenters mit Schwerpunkt auf La Marzocco Commercial. Von hier führen wir mit deiner Hilfe: Kundendienst, Rechnungsstellung & Buchhaltung, Koordination von Maschinenlieferungen, Ersatzteil-Lager, Wartung und Reparaturen
- Du übernimmst nach Bedarf weitere Installationen, Reparaturen sowie technischen Service an Home- oder auch Gewerbemaschinen
- Du bist auch intern unser/-e Ansprechpartner/-in für technische Fragen rund um unser Sortiment
Deine Qualifikation:
- Du verfügst über elektrotechnische Qualifikationen, z.B. Elektrofachkraft (efk), Elektrofachkraft für festgelegte Tätigkeiten (efkfft) oder eine andere elektrotechnische Ausbildung
- Alternativ hast du eine abgeschlossene Ausbildung im technischen Bereich, dass du schnell die erforderlichen Zertifizierungen erlangen kannst.
- Führerschein Klasse B
- EDV-Kenntnisse (Kompetenz im Umgang mit Teams, Excel und Erfahrung im Umgang mit CRM-Software ist ein Plus)
- Du bist stark im Multitasking und lösungsorientiertem Arbeiten unter Druck
- Hervorragende Kommunikationsfähigkeiten im Kundenservice
- Wissen über Kaffee ist von Vorteil
- Berufliche Erfahrungen als Techniker sind von Vorteil
Das bieten wir Dir:
- Flache Hierarchien und eine familiäre Unternehmenskultur, die Dein Mitwirken schätzt und Perspektiven bietet
- Abwechslungsreiche und herausfordernde Tätigkeiten mit viel Eigenverantwortung und Gestaltungsmöglichkeiten
- 40 Stunden Woche, 28 Tage Urlaub, Gleizeitkonto
- Als Teil eines internationalen Konzerns bieten wir dir viele Möglichkeiten zur Weiterentwicklung
- Zuschuss zur betrieblichen Altersvorsorge
- Sprache: Deutsch, Englisch
Art der Stelle: Vollzeit, Festanstellung
Ausbildung:
Lehre/Ausbildung (Erforderlich)
Lizenz/Zertifizierung:
Führerschein Klasse B (Erforderlich)